Ramayya Krishnan is the W. W. Cooper and Ruth F. Cooper Professor of Management Science and Information Systems at Heinz College and the Department of Engineering and Public Policy
at Carnegie Mellon University.
A faculty member at CMU since 1988, Krishnan was appointed Dean when Heinz College was created in 2008. He was reappointed upon the completion of his first term as Dean in 2014.
Krishnan was educated at the Indian Institute of Technology and the University of Texas at Austin. He has a bachelor’s degree in mechanical engineering, a master’s degree in industrial
engineering and operations research, and a PhD in Management Science and Information Systems. Krishnan’s research interests focus on consumer and social behavior in digitally
His work has addressed technical, policy and business problems that arise in these contexts and he has published extensively on these topics. He has served as Department Editor for
Information Systems at Management Science, the premier journal of the Operations Research and Management Science Community. Krishnan is current President of INFORMS, a former
member of the Global Agenda Council on Data Driven Development of the World Economic Forum, and a former President of the INFORMS Information Systems Society and the INFORMS
Computing Society. He is the recipient of the prestigious Y. Nayuduamma award in 2015 for his contributions to telecommunications management and business technology, the Distinguished
Alumnus award from the Indian Institute of Technology (Madras), and the Bright Internet Award (Jae Kyu Lee Award) from the Korea Society of Management Information Systems.
Krishnan’s government service includes his current work on the IT and Services Advisory Board chaired by Gov. Tom Wolf of the State of Pennsylvania. He has served as an Information
Technology and Data Science expert member of multiple U.S. State Department Delegations and briefed ICT ministers of ASEAN in October 2014 on big data technology and policy.
Krishnan’s work on helping to create innovative organizations include his service for six years beginning in 2002 as advisor to the Dean of a new School of Information Systems created by the
Government of Singapore within Singapore Management University. Drawing on a partnership with Carnegie Mellon, the work helped the school recruit faculty, develop innovative curricula,
and meta curricula and establish best practices for governance of the School.
Krishnan’s leadership experience includes the founding of the information systems and management program at Carnegie Mellon, and in his term as the first Dean of the Heinz College, a unique college that is home to both the Public Policy school and Information Systems school at Carnegie Mellon. This unique co-location of information technology, public policy and management brings together a multi-disciplinary faculty consisting of engineers, social scientists and information technologists dedicated to educating “men and women for intelligent action.” Faculty and students address important issues at the nexus of information technology, policy and management that arise in domains such as information privacy, evidence-based health care delivery, and urban consumer behavior. The College’s global footprint in the U.S. (Pittsburgh, Los Angeles and Washington D.C.), in Singapore, and in Adelaide, Australia enable these issues to be addressed from a global point of view using international testbeds and via bi-continental educational programs. INFORMS, the Institute for Operations Research and Management Sciences, the leading organization of scholars and practitioners of analytics, recognized Heinz College in 2016 with the UPS George D. Smith Prize for educational excellence. It is the only education institution that is home to both the Von Neumann Theory Prize and the UPS George D. Smith Prize from INFORMS.
Krishnan led the establishment of funded research centers focused on data-driven decision making in key societal domains including transportation (http://traffic21.heinz.cmu.edu/), smart cities(https://metro21.cmu.edu/), living analytics (http://larc.heinz.cmu.edu), risk and regulatory analytics (https://www.cmu.edu/risk-reg-center/), and AI-led disruption (https://www.cmu.edu/block-center/). He has participated as a panelist in the World Economic Forum and the Consumer Electronics Show.
He has also led a successful fundraising campaign that continues to transform the learning spaces, classrooms, faculty and staff offices, and lab spaces in Hamburg Hall, the home of the
Heinz College on the CMU campus.