Events

Keynote Talk - 1: Customer Experience in E-Commerce by Ravi Vijayaraghavan

Customer Experience in E-Commerce by Ravi Vijayaraghavan

 

Ravi Vijayaraghavan

Keynote Talk - 2: Same-Day Delivery with Fair Customer Service by Barrett Thomas

Same-Day Delivery with Fair Customer Service by Barrett Thomas

 

Barrett Thomas

 

Panel Discussion - 1: Last Mile Delivery

Last Mile Delivery

 

Abhinay Choudhari
Suraj Saharan
Dr. Martin Savelsbergh
Dr. Lei Zhao

 

 

Panel Discussion - 2: E-Commerce Fulfilment

E-Commerce Fulfilment

 

Samay Kohli
Rohit Sharma
Kai Furmans
Martijn van Paradijs

 


Event Summary


 

Keynote Talk - 1

Customer Experience in E-Commerce by Ravi Vijayaraghavan

Customer Experience in E-Commerce by Ravi Vijayaraghavan

 

Ravi Vijayaraghavan

 

Keynote Talk - 2

Same-Day Delivery with Fair Customer Service by Barrett Thomas

Same-Day Delivery with Fair Customer Service by Barrett Thomas

 

Barrett Thomas

 

Panel Discussion - 1

Last Mile Delivery

Last Mile Delivery

 

Abhinay Choudhari
Suraj Saharan
Dr. Lei Zhao
Dr. Martin Savelsbergh

 

 

Panel Discussion - 2

E-Commerce Fulfilment

E-Commerce Fulfilment

 

Samay Kohli
Rohit Sharma
Kai Furmans
Martijn van Paradijs

Deadlines

Extended Abstract Submission Deadline
August 31, 2021

Notification of Acceptance
September 30, 2021

Registration Deadline
November 30, 2021


Presentation & Video Submission Deadline
November 15, 2021